Privacy Policy

Privacy Policy for Shule Network

Effective Date: August 23, 2025
Last Updated: August 23, 2025

Shule Network  provides a cloud-based school management platform designed for schools, students, parents, teachers, staff, and administrators. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the Shule Network website, mobile application, and related services (“Services”).

By using Shule Network, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) School & Administrator Data

  • School details (name, address, contact information)

  • Administrator account details (name, email, phone, role)

b) Student Information

  • Name, gender, date of birth, class, admission/roll number

  • Academic performance, grades, attendance records

  • Communication records with teachers and administrators

c) Parent/Guardian Information

  • Name, relationship to student

  • Contact information (email, phone number)

  • Access to student academic records

d) Teacher & Staff Information

  • Personal details (name, email, qualifications)

  • Employment details, subjects taught, assigned classes

  • Communication with students, parents, and administrators

e) Payment & Transaction Data

  • Fee payment records

  • Transaction details processed securely via third-party payment gateways

f) Technical & Usage Data

  • Login credentials (username, email, password)

  • Device and browser information (IP address, OS, app version)

  • Usage logs and activity on the platform

2. How We Use the Information

We use the collected data to:

  • Provide and improve our school management services

  • Enable communication among students, parents, teachers, and administrators

  • Maintain academic, attendance, and administrative records

  • Manage school billing, subscriptions, and payments

  • Personalize user experiences

  • Monitor and enhance platform security

  • Comply with legal and regulatory requirements

3. Information Sharing & Disclosure

We do not sell or rent personal information. Data may only be shared with:

  • School administrators (for managing their institution’s data)

  • Parents/guardians (for access to student records)

  • Third-party service providers (hosting, payment processors, SMS/email providers) under confidentiality agreements

  • Legal authorities where disclosure is required by law

Each school manages its own data and may set policies for their users. Shule Network provides the platform but does not use school data for unrelated purposes.

4. Data Security

We use industry-standard security measures, including:

  • Data encryption (in transit and at rest)

  • Role-based access permissions

  • Regular backups and monitoring

  • Secure authentication methods

However, no online system can be completely secure, and we cannot guarantee absolute protection.

5. Children’s Privacy

Since our Services are used by educational institutions, some users may be under 18. Schools and parents are responsible for supervising minors’ accounts. We collect only the information necessary to provide educational services.

6. Data Retention

We retain personal data as long as a school account remains active. When a school or user account is deleted, data is securely removed from our systems unless longer retention is required by law.

7. User Rights

Depending on your jurisdiction, you may have the right to:

  • Access and request a copy of your data

  • Correct inaccurate information

  • Request deletion of your account/data

  • Object to or restrict data processing

  • Withdraw consent where applicable

Requests can be made through the respective school administrator or by contacting us directly.

8. Third-Party Services

We may integrate with third-party services (e.g., payment processors, messaging services). Their privacy practices are governed by their own policies, and we encourage you to review them separately.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any updates will be posted on our website/app with the revised “Last Updated” date. Continued use of our Services means you accept the updated terms.

10. Contact Us

For questions or concerns about this Privacy Policy, please contact:

📧 Email: info@shulenetwork.com
📞 Phone: +255679324265
🏢 Address: Kambangwa St, Kinondoni, Dar es salaam, Tanzania